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Many governmental agencies find it difficult to move from traditional management approaches to results-based management (RBM). In results-based management agencies define their most important results in strategic planning processes, set annual objectives based on the results, and use feedback about attainment of results to motivate workers. Guidelines for agencies wishing to make the transition to RBM are provided.
Popular Government (NoCar JK 4101 P6), Vol. 70 Issue 3, Spring/Summer 2005, p31-41, il, f
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Building a quality workplace has become about fulfilling needs such as attracting and retaining talent, managing costs, and promoting engagement and productivity. Hill, Chesson, and Woody believes these needs can be fulfilled by offering solutions tailored to each business’ objectives; program effectiveness and efficiency; employees’ well-being; cross-industry services. Asserting its approach’s success were awards such as the American Heart Association’s Fit-Friendly Company and Alfred P. Sloan Award for Business Excellence in Workplace Flexibility.