Abstract:
Telephone operators at the North Carolina Agricultural Extension Service’s “Extension Teletip” headquarters respond to phone calls by playing one of the service’s cassette tapes containing information on a wide variety of topics. Since the statewide toll-free telephone information service was started in March 1978, approximately 500,000 calls have been received. Phone messages respond to a variety of topics such as nutrition and diet, gardening, home maintenance, and pest control.