Record #:

44331

Author(s):

Bowler, Taylor

Abstract:

A 2023 survey found that 62 % of restaurant operators don't have enough employees to meet customer demand. Charlotte-based Bojangles recently rolled out Bo-Linda, a voice robot that takes drive-thru orders. CEO Richard Del Valle estimates Bo-Linda saves four to five hours of employee labor a day.

Source:

Charlotte Magazine (NoCar F 264.C4), Vol. 30 Issue 2, February 2025, p56, il

Subject(s):

AI (Artificial Intelligence); AI (Artificial Intelligence)--Restaurants--Charlotte