Record #:

36175

Author(s):

Monroe, Zan

Abstract:

His mother’s gardening business taught him how to generate a meaningful customer experience. Later research confirmed lessons learned early: cultivate customer relationships; growing a business requires patience; nurture expertise level skills.

Source:

CityView (NoCar F 264.T3 W4), Vol. Issue , March/April 2017, p21

Subject(s):

Gardening; Gardens; Gardens--Fayetteville; Business women; Customer satisfaction; Small business--Management; Small businesses