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Record #:
20449
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Government services can be disrupted by a variety of activities, both man-made and natural. A hurricane isolates citizens on the Outer Banks; An ice storm cuts power lines, blocking power and access to large areas; A bioterrorism attack spreads anthrax in the local courthouse. Citizens, in the face of such events, expect local government services to be available. In the past few years, information technology (IT) has become a central element in delivering government services. This bulletin presents a seven-step planning approach focused on IT continuity and such an approach can be applied to many other government functions as well.
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Record #:
20451
Author(s):
Abstract:
This bulletin is the first in a series of bulletins that will examine in-depth the best practices and points-of-failure associated with moving services online. It provides an introduction into the concept of e-government (e-gov) and elaborates on how various governments are employing the Internet and touches on some of the benefits and challenges of providing government service online.
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Record #:
20455
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Abstract:
This bulletin provides an introduction into the concept of e-government (e-gov). It elaborates on how various governments are employing the Internet and touches on some of the benefits and challenges of providing government service online. It also explores how counties balance the advantages of online availability of information with the intrusiveness of greater access top citizens' personal information.
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